Privacy Policy
This Privacy Policy describes how AIMatrix Skills (“AIMatrix”, “Company”, “we”, “our”, “us”) collects, uses, discloses, and protects personal information when you access or use our website (www.aimatrixskills.com), mobile applications, online platforms, digital products, learning management systems, or any service operated by AIMatrix.
By accessing AIMatrix services, you acknowledge that you have read and understood this Privacy Policy.
SCOPE OF THIS POLICY
This policy applies to:
- Website visitors
- Students, interns, learners, and course participants
- Buyers of digital products and templates
- Users of AIMatrix tools, AI systems, software, or mobile apps
- Corporate partners, clients, and institutions working with AIMatrix
It covers all services including:
- AI-powered education programs
- Digital products & templates
- Online/offline courses
- AI tools, automation systems, and integrations
- LMS access
- Internship platforms & career services
- Newsletter and marketing communications
- AIMatrix mobile application
INFORMATION WE COLLECT
a) Personal Information
We may collect the following personal details:
- Full Name
- Email address
- Mobile Number
- City, country, and demographic details
- Educational background
- Account username/password
- Identifiers from third-party login (Google/Meta)
b) Payment & Transaction Data
Collected when you purchase AIMatrix courses or digital products:
- Payment confirmations
- Order history
- Invoice details
(AIMatrix DOES NOT store card numbers or banking passwords. Payments are handled securely by third-party payment gateways.)
c) Learning & Usage Information
- Courses enrolled
- Learning progress
- Quiz/test scores
- Assignments and submissions
- LMS activity logs
- Product download history
- Preferences and user behavior within the platform
d) Device & Technical Data
Automatically collected:
- IP address
- Device type
- Browser & OS
- Cookies and tracking identifiers
- Access times and error logs
- Product download history
- Preferences and user behavior within the platform
e) Marketing & Communication Data
- Email engagement
- Feedback, survey responses
- Support requests and chat interactions
HOW WE USE YOUR INFORMATION
We process personal data strictly for business, educational, operational, and legal purposes, including:
a) Service Delivery
- Create and manage your AIMatrix account
- Provide course access, downloads, and LMS login
- Enable certificates, results, scorecards
- Offer AI-driven features and tools
b) Platform Improvement
- Improve content quality, UI, and learning experience
- Analyze usage patterns
- Detect technical issues
- Enhance course recommendations
c) Communication
- Send updates, course reminders, support messages
- Deliver newsletters (only if you opt-in)
- Notify about new products or features
d) Security & Compliance
- Monitor suspicious activity
- Fraud detection and prevention
- Compliance with the IT Act, GDPR principles, and other applicable laws
e) Legal & Administrative
- For audits, regulatory requests, and dispute resolution
LEGAL BASIS FOR PROCESSING
Depending on your region, AIMatrix relies on the following legal bases:
- Consent (sign-ups, newsletters, voluntary submissions)
- Contractual necessity (paid services, LMS access)
- Legitimate interest (platform analytics, security monitoring)
- Legal obligation (tax, billing, compliance)
HOW WE SHARE YOUR INFORMATION
AIMatrix does not sell personal data. Data may be shared only with trusted service providers:
a) Technical & Infrastructure Partners
- Cloud hosting
- Database storage
- Security and CDN services
b) Learning & Operational Tools
- LMS providers
- Certificate management tools
- AI integration tools used for course delivery
c) Payment Partners
- Razorpay, Stripe, PayPal, or similar gateways
d) Analytics & Marketing Services
- Google Analytics
- Email automation tools (e.g., Mailchimp, SendGrid)
e) Legal Authorities
- Shared only when required by law, court order, or fraud investigation.
All partners are bound by confidentiality and data-protection obligations.
DATA RETENTION
We retain personal data only as long as necessary for:
- Active educational services
- Legal compliance
- Operational requirements
- Record-keeping obligations
When data is no longer required, it is securely deleted or anonymized.
DATA SECURITY MEASURES
We use industry-standard protections including:
- Encrypted transmission (HTTPS/TLS)
- Secured servers and firewalls
- Access control management
- Regular vulnerability monitoring
However, no online system is 100% secure. Users are responsible for protecting their login credentials.
COOKIES & TRACKING TECHNOLOGIES
AIMatrix uses cookies for:
- User login sessions
- Personalization
- Analytics & performance monitoring
- Improving website experience
For more details, refer to the Cookie Policy.
CHILDREN’S PRIVACY
Our services are not intended for children under 13. If any child’s data is accidentally collected, it will be deleted upon verification.
INTERNATIONAL USERS
If you access AIMatrix from outside India:
- Your data may be transferred to Indian servers
- We ensure reasonable safeguards aligned with global standards
YOUR RIGHTS
Users may request:
- Access to their data
- Correction of inaccurate data
- Account/data deletion
- Restriction of certain processing
- Unsubscribing from marketing communication
Requests can be sent to: aimatrixskills@gmail.com
THIRD-PARTY LINKS
Our website may link to external sites. AIMatrix is not responsible for their privacy practices.
UPDATES TO THIS POLICY
AIMatrix may modify this Privacy Policy at any time. Users are encouraged to review the updated version periodically.
CONTACT INFORMATION
For privacy concerns, complaints, or data requests:
AIMatrix Skills
Email: aimatrixskills@gmail.com
Website: www.aimatrixskills.com
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